FSA Statement

1. The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It required us to give you this document. Use this information to decide of our services are right for you.

2. Whose product do we offer?
We only offer products from a limited number of companies. Ask for a list of the companies we offer products from.

3. Which services will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs.

4. What will you have to pay is for this service?
No fee

5. Who regulates us?
Richard Alexander Limited is authorised and regulated by the Financial Services Authority. Our FSA registered number is: 313995 You can check this on the FSA's register by visiting the FSA’s website: www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234

6. What to do if you have a complaint?
If you wish to register a complaint, please contact us: Write to Richard Alexander Limited, Leeds Road, Huddersfield, HD2 1UL or phone: 0113 382 7600. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.